The website www.noljewellers.com (hereinafter “the website”) is a property of NOL Joalheiros, LDA (hereinafter “NOL Jewellers”). The company’s legal address is Travessa das Almas, 20 A, Lisbon, Portugal, 1350-005. Its fiscal number is 503432709.
1. General information
1.2. The website is managed in Portugal, and there are currently no restrictions to users from other countries. While browsing on the website, the user acknowledges his country’s laws and agrees that these laws apply during his time on the website.
1.4. NOL Jewellers promises to act on goodwill, using legal and rightful means to acquire, treat and process the data of its users. The data will not be sent or given to third parties without previous consent from the holder of the data.
1.5. The holder of the data can, at any moment, request access to the data that NOL Jewellers has about him. He also has the right to update, erase or modify this data.
2. Intellectual property
2.1. NOL Jewellers owns all the images, graphs, texts, photos, illustrations and other materials that are available on the website. Individuals, organizations and other entities can not use these materials without previous consent.
2.2. Individuals and entities that intend to use any of the materials available must send an email to email@example.com.
2.3. Any use, reproduction or change of imagens that were not authorized by NOL Jewellers are completely forbidden.
2.4. The user accepts that all suggestions, drawings, concepts, photos, testimonials or documents (hereinafter “suggestions”) that were not considered confidential can be used by NOL Jewellers in its website and means of communication.
2.5. The property and rights over all suggestions are automatically transferred to NOL Jewellers, that has the right to: a) make them confidential; b) financially compensate the author of the suggestion; and c) answer to or consider the suggestion made by the author.
2.6. The users who were responsible for the suggestion guarantee that the suggestion does not violate third party rights, authors rights, patents or property rights.
2.7. The information on the website has the unique goal of promotion NOL Jewellers’ brand, and share information that is relevant to its public.
3. User data collection
3.2. Depending on the form that was submitted, different data will be stored by NOL Jewellers. The fields of the form may be requested are: first name of the user; last name of the user; birthday date of the user; country and city of the user; user’s email; user’s phone number; and user’s address. Some data will be optional, while others will be mandatory.
3.3. In cases when the user requests a product or schedules a bespoke session, additional data may be required. These data will only be used for operational matters.
3.4. By providing the data above, the user gives consent for NOL Jewellers to send him emails with both informative and commercial emails. If the user does not wish to receive these emails, he must click on the “unsubscribe” option, available in the email he receives.
3.5. NOL Jewellers commits to not send informative or commercial emails to users who declared their intention of unsubscribing. If, after unsubscribing, the user keeps receiving emails, he must send a message to firstname.lastname@example.org, reinforcing his request.
4. Data usage and purpose
4.1. The data collected by NOL Jewellers will be used to:
a) Send invitations, discounts, promotions, marketing communications, ads and information about products and services to the users;
b) Track the user interaction with the website and NOL Jewellers;
c) Process logistics and reply to user requests.
d) Create campaigns and ads using tools from partners.
e) Analyse data for marketing activities, improving processes and enhancing the user experience with the brand.
5. Confidentiality and data security
5.1. NOL Jewellers guarantees the confidentiality of the data provided by its clients and users. It also commits to securing data and granting that all data will be processed in a way that intends to ensure safeness and avoid manipulation.
5.2. NOL Jewellers is safeguarded against loses that may occur during the processing of data. Since it is happening on an open network, data collection is not immune to violations of security conditions. Considering that, NOL Jewellers cannot be held responsible for information loses that may occur after computer attacks or other problems over which NOL Jewellers does not have control.
5.3. Access to the users’ data is restricted. NOL Jewellers commits to only provide data to entities that have the legal right to request them and upon formal requirement.
5.4. Data will be provided to partners that are formerly bound to NOL Jewellers and commit to sharing the same privacy principles. The data will also be available to the marketing team members, authorized staff on the points of sale, and top managers.
6. Cookies policy
6.1. Cookies are text files that collect data from the users and that are automatically downloaded by the browser when the user enters the website. These files are used by NOL Jewellers to collect data and enhance the user experience.
6.2. Cookies can remain on a computer or mobile device for different periods. Cookies will not store personal data that identifies the user.
6.3. The way cookies operate depends on the partner tools, that are responsible for installing them. NOL Jewellers commits to use tools from partners that respect the privacy of the users. It can not be held accountable for flaws, errors or technical problems from these partners.
7. Connection to third party websites
8. Information on the website
8.1. NOL Jewellers efforts to grant that the information on the website, catalogues and customer support is as accurate and updated as possible.
8.2. Even though NOL Jewellers seeks to ensure that all descriptions, photos, graphic representations of products and services are accurate, it does not grant that all materials are error free. Errors may result from information inaccuracy, omission, outdates, or any other reason.
8.3. NOL Jewellers’ products obey to rigorous quality control guidelines that the Portuguese law requires, specifically “Lei das Contrastarias”. All pieces that use precious metals are sold with the marks from INCM (Imprensa Nacional Casa da Moeda, Contrastaria de Lisboa). For any specific doubt on the matter, please send an email for email@example.com.
9. Information request processing
9.1. Currently, there are not processes for automating information requests. Considering that, all information requests regarding products or services will be treated by a member of NOL Jewellers’ team.
9.2. Product availability is subject to confirmation by NOL Jewellers’ team. The user knows that the request does not grant that the piece is available.
10. Data access and changes
10.1. All users have the right to request access, correction or erasure of their data. The right can be used at any moment, according to the applicable Data Protection Law.
10.2. To update his data, the data holder must get in touch with NOL Jewellers by email, sending a message to firstname.lastname@example.org, or by letter, sending a message to the legal address of the company.
10.3. For all the purposes above, NOL Jewellers acts as the entity responsible for processing the data, complying with the applicable Data Protection Law.
Last Update: July 2019